Quality and Compliance
We buy to recognised standards and keep every lot traceable to its certificate.
Standards we buy to
Manufacturing sites hold a current WHO GMP certificate or an equal national certificate.
Quality management for our own handling, storage and order process.
Storage, handling and transport follow good distribution practice.
Actives with a certificate of suitability to the European Pharmacopoeia, where the maker holds one.
Actives with a drug master file, with the open part supplied for your registration.
What we commit to
Traceable to the lot
Every pack carries the manufacturer's batch number, and every batch number leads back to its certificate.
Checked before dispatch
Packs, labels and seals are checked against the lot documents before the cargo leaves.
Complaints answered in writing
A deviation or complaint gets a written answer and, where needed, a corrective action agreed with the manufacturer.
Trained people
The team handling your order is trained in the documents and rules that apply to it.
One Team Behind Sourcing, Storage and Documents
Our goods move through audited manufacturers, temperature-controlled storage and a documentation desk that files before the shipment leaves.
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